What a great list. I always enjoy your examples and the way you illuminate them with your analysis. I just went to check out Mailchimp’s T&Cs and you’re right, they’re strangely pleasurable. So clear and engaging (!) – their use of “we” and “you” instead of “company/client” makes such a difference to the explanation. Who’d have thought it of T&Cs? I ended up reading the entire page. (I should probably get out more – but I have to go swipe another two or three of these sites first.)
Did you know that 69% of the time spent online (in the US) was done using a mobile phone? Desktop usage is only less than 50% of the whole user online activity. And mind you, US is not the biggest user in mobile which means other countries spend more time online using their smartphones. That is exactly why it is important for a business owner like you to optimize your digital content, most especially your website for mobile usage. Because that’s where the consumers are.
Acknowledge payment of an overdue balance Acknowledge the Return of an Item For Exchange, Refund or Credit Announce a business anniversary Announce a change in policy or fee amount Announce a change of business address Announce a new business location Announce a new business, store, or branch office Announce a new product or service Announce a price decrease Announce a price increase Answer a request for information on a product or service Apologize for an invoice or billing error Ask for an investment Change an order Complain about a delay in an order Confirm an order you have made Confirm receipt of an order from a customer Confirm the receipt of a package or other item(s) Confirm the sending of a package or other item(s) Decline orders but offer an alternate or substitute item Delegate follow-up on a complaint from a customer Follow up with a reminder Grant approval for credit Introduce a new employee Notify a customer that a shipment has been delayed or that merchandise ordered is not available Notify a shipper that an order is incomplete, incorrect or damaged; also, return unwanted or incorrect merchandise Offer a sales position to someone who has not applied for employment Offer the use of a charge account Prepare a prospective customer to receive a sales telephone call Request a discount or a complimentary product or service Request a refund or reimbursement Request a rush order Request additional money or information before you can fill an order Request an increased credit line Request estimates or bids Request information on a product or service Request samples or information about products or services Thank a business for good service, low prices, or professional courtesies Thank a customer for a payment Thank a customer for purchasing a product or service Transmit a payment Transmit a shipment of merchandise that a customer has purchased Transmit an advertising copy to a magazine or other media Transmit informational or sales literature Use a referral in a sales letter Write to former stockholders or investors
Let’s say that you want to hold a social media contest as a way to generate new leads and foster some excitement for a new product that your business is launching soon. Email marketing can be used to support this social media campaign. By letting your subscribers know that the contest is happening, you can work to get more people entered into the contest. In addition, each email that you send to leads and customers can include links to your social media pages as a way to drive more traffic to the platform and your contest.
Tip #12 – Create the habit of offering more value than you take. I learned that from the dating advice world. Always lead with the giving hand, not the taking hand. Do you think I get anything for writing this document up when I should be outside exploring France? Nope. But Neville has always been a giver with me and everyone else he interacts with. I’m volunteered to write this for him because he’s a friend. Maybe you’ll be a friend of mine in the future too. I don’t know. But I’m not doing this to get something out of it. I’m enjoying a lifestyle that most people dream about, and it’s thanks to all that I’ve learned over the years and the clients who supported me. I am more than happy to give back to the world in the form of helping you with this small collection if wisdom I’m sharing. Make sure you become someone who does the same.
To begin with, sales letter is a marketing strategy often employed by businesses that do not have the budget to advertise their product / service through television or other means.  They are also used by certain organisations whose mode of operation is specifically through mail order only. A certain number of companies use these to inform their loyal customers about special offers and discounts. While most firms use ordinary mail to communicate, many use electronic mail. A sales paper mail is different from electronic one both in presentation and format. The latter one will be more graphical and the former one will be more textual. There is, however no hard and fast rule and one can stick to a certain format which works best for the business. But that format should always contain Four Essentials to make a sales letter work.

I began my career in the finance industry, where I spent 5 years working for asset managers in New York City. In particular, I worked as a research/project assistant, putting together data-driven reports and presentations, and as a compliance associate, working on the firm's legal documents, government-mandated reporting, and various contracts. I then left the world of high finance behind and began to support my love of travel with freelancing projects. I have traveled extensively through Latin America, and speak fluent Spanish. I am currently based in my...
Experienced digital marketer specializing in brand building and development, consumer profiling, content creation and full scope marketing planning. With nearly 10 years of professional experience, I can you develop a variety of marketing and sales content, whether your goal is acquisition, retention or lead generation. I am also skilled at building detailed consumer profiles and digging into analytics and developing the story of your customer journey. I can also manage your social media presence, creating original content to enhance your overall marketing efforts.
Though the goal of your digital marketing strategy may be to bring in as much organic traffic as possible, your business should not ignore the value of pay-per-click (PPC) ads. PPC ads are a type of advertising that involves paying the ad publisher every time a new lead clicks on your ad. Google Ads is one of the most popular and effective types of PPC ads. Google Ads helps your business appear on the first page of the search engine results.
A lot of the good stuff mentioned before is also bad.  For example when you’re dealing with a client whose making $100,000,000/year from a product line, they’re going to want SOLID PROOF that your changes in marketing will work.  They don’t want you making changes all willy-nilly since something like a small 5% drop in sale equates to a loss of over $5,000,000!
Tip #10 – Once you’ve paid your dues and you can actually write something that makes your clients money, make sure you attend the most popular marketing seminars. Anything by Dan Kennedy is a winner. Traffic and Conversion summit is another one. And read a book or two on how to network. Going there without knowing how to network will be a waste of your time. Start with: Never Eat Alone by Keith Ferrazzi. That book changed my life.
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