If your score is too high, it doesn’t mean you need to dumb things down for your readers — it just means you might need to make simpler word choices or cut down your complex sentences. This ensures that visitors of varying education levels can get value from your content, and that readers who may speak English as a second language will understand it too. It also just helps keep your tone clear and relatable which should always be a goal when you’re creating web content.
Aaaaah! What a joy to read these words. Thanks Henneke. I never cease to be delighted at the power of words and what they can conjure up. My particular favourite wordsmiths are the guys at Ground Effect in New Zealand. I get the catalogue just for the copy – although they do have wicked cycling gear at the right price. ….. Here’s how they describe one of their jackets and a summer weight top.
The format of this portion of the email is optimized for the large number of recipients who are likely skimming the email. The bold text and one-sentence paragraphs make it easy to follow. Finally, they aren't afraid to add some personality using phrases like "Give us a wavvveeee" to humanize their brand. The result? Recipients are probably much more open to forgiving them for the honest mistake.